Gift Card

Shopping for someone else but not sure what to give them?
Give them the gift of choice with a EcoQuality Store gift card.

Gift cards are delivered by email and contain instructions to redeem them at checkout.
Our gift cards have no additional processing fees.

Delivery

We offer standard delivery - USPS, UPS Ground, FedEx Ground 3-5 Business days.

1 - 2 Day Handling Time

Returns Policy

Restocking Fees

A restocking fee will be deducted from your return credit to cover the price of processing the items back into stock. This charge is 20% of the item(s) price for items delivered to commercial locations and 30% for residential locations.

Returns for Commercial and Residential Customers
With some exceptions, frequently stocked merchandise may be returned within 30 days of receipt as long as the product is unused, undamaged, and in its original packaging. We are not able to accept returns for consumable merchandise and customizable merchandise. Similarly, not all Special Order products or merchandise shipped directly from the manufacturer (“Drop Ship Products”) can be returned.

Except for original payments made with the aid of using wire, check, ACH, or through a leasing agreement (each an “Alternative Payment Method”), a return credit will be issued to the original payment method upon receipt and inspection of all the returned Products. If your payment was made using an Alternative Payment Method, your refund might be in the form of store credit. You may even receive a refund in the form of a store credit if we're not able to process a return to your original payment method (for example, if your credit or debit card has been closed). Regardless of the form of refund you receive, shipping prices paid on the time of checkout will not be credited along with the return. Also, an applicable restocking fee might be deducted from the quantity due to cowl the price of processing the items back into stock. This charge is 20% of the item(s) price for orders delivered to commercial places and 30% for orders delivered to residential places. You are accountable for the cost of return shipping. This consists of any brokerage fees, duties, and taxes for international returns.

Any return requests for Special Orders or Drop Shipped Products need to be issued with the aid of using our Customer Solutions Specialists.

Returns for Consumable Products
We are unable to accept returned consumable merchandise. This allows us to ensure the goods are good to use, untampered with, and have adequate shelf life.